Organization Development Intervention Towards Effective and Efficient Performance of the Presbyterian University of East Africa (Puea) Kikuyu Campus, Kenya East Africa
DOI:
https://doi.org/10.53555/nnbma.v1i5.126Keywords:
Effective, fficient Performance, OD InterventionsAbstract
This study was on Organization development interventions on the effectiveness and efficiency as a means of increased performance of an organization the case of Presbyterian University of East Africa (PUEA). The research was both descriptive and comparative in nature done in four phases: Assessment of the Organization, OD Interventions, Monitoring and implementation and finally evaluation of the identified problems. The pre and post intervention data was collected from 25 staff who was involved in the study through administering of a 35 questions questionnaire, observation and interviews on specific people. The focus was on VMGS, Structure, Process, People and Technology. The t-test and p-value analysis showed a significance change leading to the rejection of the null hypothesis. The study concluded that the Intervention activities brought about the effective and efficient performance at PUEA. Further, it is an indicator that with the full implementation of the strategic plan, PUEA would achieve optimum performance. Based on the outcome and for continuity and sustainability, the study recommends that all the organizational development intervention activities done in the VMGS, Structure, Process, People and Technology should be institutionalized in the organization practices for increased performance.
References
Abbott, A. (1991). A primer on sequence methods: Organization Science, 1(4), 375-392.
Abbott, A. (1992). From Causes to Events. Notes on Narrative Positivism: Sociological Methods and Research, 20(4), 428-455.
Anderson D. L. (2010). Organization Development. The process of leading Organizational change. Thousand OAKs: Sage.
Anderson D.L. (2010). Beyond change Management. How to achieve Break through results through conscious change leadership. San
Francisco: Pfeiffer.Argyris, Chris, Schion, Donald A. (1996, 1970). Organizational Learning Theory. Methods and Practice, New york: Addison Wesley Publishing Company.
Brian T. Pentland, Charles S. Osborn, George Wyner, Fred Luconi. (1999). Useful Descriptions of Organizational Processes: Collecting Data for the
Process Handbook.
Bhargava, s. (2003). Transformational leadership. Value-based Management for
Indian Organizations: Sage Publications. New Delhi.
Bernard Marr. (2012). Key Performance Indicators: FT Publishing. Financial Times.
Cameron K.S & Quinn, R.E. (2011). Diagnosis and changing Organizational Culture. Based on the Competing values Framework. San Francisco:
Jossey-Bass.
Commings & Worley. (2005). Handbook for Organization Development. Los Angeles. Califonia: Sage Publications.
Cummings & Worley. (2008). Organization Development & Change united 8th ed: US Southern Western College Publishing. Thomson Learning.
Cumming, T. G. & Worley C. G. (2009). Organizationa Development and Change. Natorp Boulevart: Cengage.
Curtis, B., Kellner, M. I., & Over, J. (1992).Process Modelling. Communications of the ACM, 35(9), 75-90.
C. Laundo and Jane Laudon. (2000). Information Management. Heather Cummings (Eds.), Research in Organizational Behavior (Vol. 2, pp. 3-43): Greenwich.
Dawson, Patrick. (2003). Understanding Organizational Change. The contemporary Experience of people at work. Thousand Oaks. Ca: Sage
Publications.
Dessein, Gregory G., Lumpkin, G. T., & Taylor, Marilyn L. (2005). Strategic Management: Creating Competitive Advantages. New York, USA:
McGraw-Hill.
Dhar and Santosh. (2002). Introduction to organizational Behavior: Excel Books. New Delhi.
Duxbury, L, & Higgins. (2003). Work-life conflict in Canada in the new
millennium: A status report. Retrieved from http//www. Phac.aspc.gc.ac Publicat/work-travail/report2/index-eng.php
Drucker, Peter F. (2002). Managing the next Society. New York.: Truman Tailley Books st. Martiris Press.
David Nadler. (1977, 2000). Organization Development and Change: South-Western College.
Edward E. Lawler 111. (2006). Organizational Effectiveness: Stanford Press
Edgar H. Schein. (1997). Organizational Culture & Leadership: Berrett-Koehler Publishers.
Fred Luthians. (1992). Organization Behaviour 6th edition: McGraw Hill.
Fred R. David. (2007). Strategic Management. Concepts and Cases. 11th ed: Prentice-hall, India.
French, Wendell L., Bell Cecil Jr. H., & Zawacki, Robert A. (1994). Organization Development and Transformation. 4thm ed. San Francisco California. Irwin: McGraw-Hill.
French, Bell, Zawacki. (2000). Organizational Development and Transformation. California. Irwin: Mcgraw-Hill.
Gerald I. Susman & Evered. (1978, 1983).“Action Research” A sociotechnical Systems Perspective” . G. Mprgan. London: Sage Publications.
Hammer, M. and Champy, J. (1993). Reengineering the Corporation. A Manifesto for Business Revolution. New York: HarperCollins.
Harigopal K. (2006). Management of Organizational Change-Leveraging Transformation. 2nd ed: Sage Publications. New Delhi.
Harold J. Leavitt. (2007). Management: New York Times
Hill, Michael A., Ireland, R. Duane., & Hoskisson, Robert E. (2005). Strategic Management. Competitiveness and Globalization Concepts. United
States: Thomson South-Western.
Hill, Charles W. L., Johnes Gareth R. (1995). Strategic Management: An Integrated Approach (3rded): Princeton,
New Jersey. Houghton Mifflin Company.
James A. O’brien. (2004). Management Information Systems: McGraw-Hill/Irwin
Jensen Healey. (2001). Effective Performance: Harvard School of Business.
Joan V. Gallos. (2006). Organizational Development: Jossey – Bass.
James A.F Stoner. (2009). Management 6 th edition. Management Information: Age Publication.
Knoontz O’Donnell Weihrich. (1986). Essentials of Management: New Delhi
Knoontz o’Donnell Weihrich. (2011). Management Theory: Southern University Press.
Knoontz O’Donnell Welhrich. (2014). Principles of Management: McGraw-Hill.
Kotter, John P., & Cohen, Dan.J. (2002). The Heart of change. Real-life stories of
how people change their organizations. Boston Hills. Massachusetts: Harvard Business School Press.
Kotter, John P. (1996). Leading Change. Boston: HBS.
Kitty O. Locker. (2010). Business communication: McGraw Hill.
Kathryn M. Bartol. (1989). Management: McGraw Hill.
Laudon C. Kenneth and Laudon P. Jane. (2004). Management Information Systems. Managing the digital firm. 8th edition: Pearson Education.
Lisa Magloff. (2013). Oranizational Change: Grin Publishing. Munich, Germany. Luis R. Gomez – Mejia. David B. Balkin.
Robert L. Cardy. (2012). Management. Publishers: McGraw-Hill Irwin, New York.
Luis Garicano. (2000). Economics of Organization: Jossey-Bass Publishers
Macmillan, P. (2001). The performance Factor unlocking the secret of teamwork. Nashville: B & Publishing Group.
Mathias, R. L; & Jackson J.H. (2009). Human Resource Management. Mason. South-Western: Cengage Learning.
Michael I. Harrison. (1998). Organizational Diagnosis and Assessment: Sage Publications. Thousand Oak, California.
Mullins Laurice J. (2005). Management and Organization Behaviour: Prentice Hall.
Nadler-Tushman. (1977). Organization Change Models: Hills Dale. New Jessy.
Palmer, Dunford & Akin. (2008). Managing Organizational Change: McGraw-Hill.
Patrick H. Dessein, Milton Haris & Artur Raviv. (2002). Organization Design: University of Chicago Library.
Pearce & Robinson. (2005). Strategic Management; Formulation, Implementation, and Control. 4th ed: McGraw-Hill Irwin.
Peter Davis. (2004). Human Resource Management in Co-operatives. Theory, Process and Practice: ILO Geneva.
Porras, J.I. (1987). Stream Analysis: A powerful way to Diagnose and Manage Organizational change. Reading Massachusetts: Addison – Wesley.
Richard L. Daft. (2004). Organizational Behaviour 6th edition: Thomas South-West Mason. Robert Kreither, BerryL.Reece; James
P.O’grady. (1990). Business: Sage Publishers
Robert Kreither. (1991). Management: Houghton Mifflin Company. USA.
Robert Milgro. John Robert. (1992). Organization and Management: Prentice Hall.
Rothwell W. J. Starros J.M & Sullivan A. (2010). Practicing Organization Development. San Francisco: Pffeiffer
Rosabeth Moss Kanter. (1997). Organization Development: New York Free Press.
Senge Peter (1994), Kleiner, Art., Roberts, Charlotte., Ross, Richard. B., & Smith,
Bryan.J. (1994).The fifth Discipline field book strategies & tools for building a learning Organization: New york Double day.
Schein, E. Kurt Lewin’s. (1989, 2010). Organizational Change. Organizational Development Approach: South Western Publishing.
Silberman, Mel .(2003). The Consultant’s Big Book of Organizational Development Tools. New York: MCGraw Hill.
Silberman, Mel. (2003). The Consultant’s Big Book of reproducible surveys and Questionnaires. New York: MC Graw Hill.
Susan S. Raines. (2013). Conflict Management for Managers. Resolving Workplace, client and policy disputes: Jossey-Bass.
Tomas D. Andres. (2001). Enhancing Organizational performance and Productivity: New Day. Philippines.
Vall. M. (2000). Performance Management: Sage Publications.
Verma & Beerd. (1981). Organizational Capacities: Martinus Nijhoff publishers.
Warner Burke. (2006). Organizational Change: MCSER Publishing.
W. Warner Burke (1982). Organizational Change: Sage Publishes.
W. Warner Burke, Dale G. Lake and Jill Waymire Paine. (2009). Organization Change: A Comprehensive Reader.
Yourdon, E. (1989). Modern Structured Analysis. Englewood Cliffs. NJ: Yourdon Press. Unpublished Work
Chanchai Lawonk. (2008). Organization Development Intervention of Lecturing at the faculty of humanities & Social Sciences in UdonThani Rajabhat University. Thailand. Journals/Published Articles: Anthony M. Marino, John G. Matsusaka &
Jan Zabojnik . (2006). Disobedience and Authority, working papers. 1109, Queen’s University, Department of Sciences Oxford University Press, Vol, 26 (3) pages 427-459.
Susman, Gerald I. and Roger D. Evered. (1978). “An Assessment of the Scientific Merits of Action Research”. Administrative Science Quaterly, Vol.23, No 4. Johnson Grauate School of Management, Cornell University.
The Boston Consulting. (2011) High Performance Organizations: The Secrets of their Success. The Boston Consulting Group.
James P.Spradley. (2000). Qualitative Research and Academy of Management Journal: Academy of Management. Unpublished Thesis :
Apichat Dumdee. (2009). Organization Development Intervention on Team performance of officers at Krasaebon Sub-district Administrative
organization in Rayong ,Thailand.
Bautista C.M.B. (2014). Organization Development Intervention on the Performance culture of the word & Life Publications (WLP), Makati, City,
Philippines.
Esther Njoki Gicheru. (2009). Organization Development Intervention on the workers’ performance in the Co-operative College of Kenya, Nairobi, Kenya, East Africa.
James Kiarie Kuria. (2013). Strategic Management Interventions on the Organizational Systems of Gospel Fire International (GFI) – Africa at
Eldoret, Kenya.
John Ondigo Onsati. (2011). Organization Development Interventions of Team Values on the Performance of Leaders in Nyeri Technical Training Institute, Kenya.
Suthon Inthara kamnoet .(2009). Organization Development Intervention on peak performance among workers at Capital Cambal Co. Ltd in Ayuttaya Province. Thailand.
ThastchaiLiam thaisong. (2007). Organizational Development Intervention of Liam Thai marketing Company Ltd in Samutsakhon. Thailand.
Downloads
Published
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.
Terms & Condition
Submission -
Author can submit the manuscript through our online submission process or email us at the designated email id in contact details.
The other mode of submission not accepted than online and email.
Before submission please read the submission guidelines.
NN Publication accepts only article submitted in pdf/doc/docx/rtf file format. Another format except given file formats will no be considered .
Author will be responsible for the error mistakes in the submission files. The minor changes can be done without any cost after publication. But for major changes NN Publication may charges you the editing charges.
Publication (Online) -
The online publication is scheduled on last date of every month, but it can be delayed by 24 to 48 hours due to editorial process if huge number of articles comes to publish in single issue.
Automatic notification email will be sent to the all users on publication of an issue, so its author’s duty to check their email inbox or SPAM folder to get this notification.
After publication of article author can not withdraw their article.
If editor’s found any issue after publication of article then the NN Publication have the authority to remove the article from online website.
No refund will be provided after online publication of article.
Publication (Print) -
The print copy publication are sent as per the author’s request after 2 weeks of online publication of that issue.
NN Publication will ship the article by India Post and provide the consignment number on dispatch of print copy.
NN Publication follows all the guidelines of delivery provided by India Post and hence not responsible for delay in delivery due to any kind of reasons.
Refund of hard copy will not be provided after dispatch or print of the journal.
NN Publication will be responsible for raise a complain if there is any issue occurs in delivery, but still will not be responsible for providing the refund.
NN Publication will be responsible to resend the print copy only and only if the print copy is lost or print copy is damaged in delivery / or there is delay more than 6 months.
According to India Post the delivery should be completed with in 1-3 weeks after dispatch of articles.
Privacy Policy-
NN Publication uses the email ids of authors and editors and readers for sending editorial or publication notification only, we do not reveal or sell the email ids to any other website or company.